Help
Find answers about using Arca.
Clear guidance for common account and product questions in Arca V1.
Getting started
What is Arca?
Arca is a personal finance workspace for recording financial activity, planning budgets and savings goals, managing recurring items, and reviewing reports in one place.
What can I track?
In V1, you can track income, expenses and transfers, monthly category budgets, savings goals and contributions, and recurring income or expenses.
How do I start using Arca?
Create an account, confirm your email, then sign in. Start by adding records in Activity; your dashboard and reports will use that information.
Account & login
I can’t sign in
Check that you are using the email address for your Arca account and that your email has been confirmed. If your password may be incorrect, use the password reset page.
I didn’t receive my confirmation email
Check your spam or junk folder first. The confirmation screen lets you request another email if confirmation is still required.
I forgot my password
Open Forgot password, enter your account email, and follow the recovery link if an account exists for that address.
How do I change my email or name?
Open Settings while signed in and edit your profile. An email change may require confirmation from your inbox before the new address is applied.
Activity
How do I add a transaction?
Open Activity and select Add Activity. Choose the activity type, enter its details, select a matching category, and save the record.
Can I edit or delete transactions?
Yes. Use the actions for a record in Activity to edit it or delete it. Deleting a record is permanent and updates totals that depend on it.
What are categories used for?
Categories organise Activity records, connect expense activity to category budgets, and let you break down or filter information in Reports.
Budgets
How do budgets work?
A budget sets a monthly spending limit for an expense category. Arca compares that limit with expense Activity recorded in the category for the current month.
What does budget progress mean?
Budget progress shows how much of the category limit has been used. The remaining amount and status update as matching expense Activity changes, and progress can exceed 100% when spending is over the limit.
Goals
How do savings goals work?
Create a goal with a target amount and optional target date. Contributions and withdrawals update its current balance and progress toward the target.
What happens to contribution history?
Contribution history is preserved as part of the goal’s financial record. A funded goal must first be fully withdrawn to £0 before it can be removed from the Goals page.
Recurring
How do recurring payments work?
Recurring rules describe repeating income or expenses, including an amount, frequency, next date and status. Active rules create due records in Activity when Arca processes them.
What happens when I delete a recurring rule?
Deleting the rule stops it from creating future records. Activity records already generated from that rule are kept as part of your financial history.
Reports
What do Reports show?
Reports summarise income, expenses, savings, cash flow, category spending, recurring activity and calculated insights from your recorded financial data.
How do the filters work?
The main date, category and transaction-type filters update the report summary and report cards. Some cards also provide their own date control for a focused comparison.
Is Financial Explorer available?
No. Financial Explorer is clearly marked as coming in V2. Its advanced transaction exploration and deeper analysis controls are not available in V1.
Privacy & data
Where can I read Arca’s privacy information?
Read the Arca Privacy notice for information about the data V1 handles and the services used to operate the app.
How do I request account or data deletion?
Arca V1 does not offer self-service account deletion. Send your request from your account email to arcasupport1@gmail.com.
Contact support
If you cannot find the answer here, email Arca with a clear description of the issue. Do not include your password.
arcasupport1@gmail.com